Refund Policy
Last updated: June 2026
We want you to absolutely love your Pearl oral care routine. If you're not satisfied for any reason, we're here to make it right.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund of the purchase price. No questions asked.
How to Request a Refund
- Email us at apealingstore@gmail.com with your order number and reason for return
- We will send you return instructions within 1–2 business days
- Once we receive your return, your refund will be processed within 5–7 business days to your original payment method
Conditions
- Items must be returned in their original packaging
- Refunds apply to the product price only — original shipping costs are non-refundable unless the return is due to our error
- Clearance or final-sale items are not eligible for returns
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue. We will send a replacement or issue a full refund at no cost to you.
Contact
Email apealingstore@gmail.com — we typically respond within 24 hours on business days.