Frequently Asked Questions
Product Questions
What's included in the Pearl SP6 Bundle?
The bundle pairs our Pearl SP6 Probiotic Whitening Toothpaste with the Pearl Precision Toothbrush, designed to work together morning and night as one complete oral care routine.
How does the SP6 probiotic toothpaste work?
Instead of relying on harsh abrasives, our SP6 formula works with your mouth's natural microbiome to gently whiten while supporting healthier gums and fresher breath over time.
How often should I use it?
Brush morning and night with the Pearl Toothbrush, just like you would with any toothpaste — consistency is what delivers results.
Is the toothpaste safe for sensitive teeth?
Yes. The SP6 formula is gentle and non-abrasive, making it a good fit for most sensitive-teeth users. If you have a specific dental condition, check with your dentist before switching products.
Can I buy the toothbrush or toothpaste separately?
Yes — both the Pearl SP6 Toothpaste and Pearl Toothbrush are available individually, or together at a better value as the Pearl SP6 Bundle.
Ordering & Shipping
How long does shipping take?
Orders ship within 1–2 business days. US delivery typically takes 7–14 business days. You'll get a tracking email as soon as your order ships.
Do you offer free shipping?
Yes — free standard shipping on all US orders of $35 or more.
Can I track my order?
Yes, you'll receive a tracking link by email once your order ships.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, email us at apealingstore@gmail.com within 30 days of delivery for a full refund — no questions asked.
What if my order arrives damaged?
Contact us within 7 days of delivery with a photo of the issue and we'll send a replacement or refund right away.
Still have questions?
Email us at apealingstore@gmail.com — we typically respond within 24 hours on business days.